FOR PRODUCTS THAT ARE IN STOCK
Orders are usually processed within 7 Business Days.
If there is a delay beyond this time we will send an email message to advise you.
We ship on weekdays - Mondays to Fridays
For insurance reasons we require a signature and proof of ID on delivery.
Canada Post is recommended as the best method for shipping to the USA,
and most other countries*.
(less paperwork and faster border crossing time)
We offer both surface and air parcel postal shipping to most world locations. *
Tracking numbers are emailed on the day of shipment so that
customers can check the status of a parcel while in transit.
Canada Post's estimates for average standard parcel delivery times.
Christmas delivery times!
For orders to be delivered to addresses inside Ontario for all in stock items via expedited shipping the parcels will likely reach you prior to Christmas if ordered by December 14th.
For orders to be delivered to addresses inside Canada, but outside Ontario for all in stock items via expedited shipping the parcels will likely reach you prior to Christmas if ordered by December 7th.
For orders to be delivered to addresses in the Canadian territories, for all in stock items via expedited shipping at this time the parcels likely will not reach you prior to Christmas.
For orders to be delivered to addresses inside the continental United States for all in stock items via expedited shipping will likely reach you prior to Christmas if ordered by December 5th.
Faster shipping options are available to addresses
in Canada,
the United States, and
other international destinations.
Please note that if you do select Xpresspost or Priority Post that during the peak shipping season (Nov. 20 to Jan. 5)
Canada Post will only honour service guarantee claims for late delivery if an item is delivered two
or more business days after the delivery standard.
* We do not ship to countries where Canada Post can not guarentee safe delivery
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Please note that we do not control the shipping companies
or the processing speed of the customs officials in your country.
Therefore we can not guarantee shipping delivery dates outside of Canada. |
 We now offer Fedex worldwide shipping.
Click here for more info from Fedex.
Standard Fedex delivery time to most locations in
North America = AVERAGE 7 business days or less. Tracking numbers are emailed on the day of shipment so thatcustomers can check the status of a parcel while in transit.
U.S.
customers are advised to select Canada Post shipping.
The U.S. government requires other shipping companies to provide FCC and
detailed textile manufacturing documents for
every product imported.
Therefore it is possible that your order could be delayed by U.S.customs.
Canada Post does not have this problem. |
We recommend UPS as the fastest shipping method only for
our Canadian customers.
Customers with a rural route or P.O. Box address should choose Canada
Post as UPS is unable to deliver to these locations.
Standard UPS delivery time to most locations in
North America = AVERAGE 7 business days or less.
Click here for more info from UPS.
Tracking numbers are emailed on the day of shipment so that
customers can check the status of a parcel while in transit.
U.S.
customers are advised to select Canada Post shipping.
The U.S. government requires other shipping companies to provide FCC and
detailed textile manufacturing documents for
every product imported.
Therefore it is possible that your order could be delayed by U.S.customs.
Canada Post does not have this problem.
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PICK UP ORDERS
Orders can now be picked up in our retail store!
As proof of your identity we will require - a printed copy of your order,
photo ID and the actual credit card used to place the order.
Note: Your online order will not be ready for pickup until we contact you.
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