Featured Recent Comments
The newest and strongest comments are chosen automatically from the CSV file.
"This has been the best customer service experience I've received! The flashlights are bright and very good quality! I highly recommend and would purchase again! Thank you for your outstanding customer service!"
"Had an amazing experience here. Owen went above and beyond to help us fix a broken coffee maker. He knew exactly how to find out what kind of switch we needed and helped us take the coffee maker apart with a special screwdriver. Thanks Owen!"
"Always come here for my airsoft needs, staff actually know what they’re talking about and are helpful, always get helped out by Jas or Denis."
"Great experience. Holly was extremely helpful. Would not hesitate to recommend this business."
"I would like to say such awesome service and great prices.
A big thank you to Holly for helping me order
my screen tent with rain flaps. I had a
few issues, she took care of them and I received it 1.5 days later thank you once again."
"We found exactly what we wanted, at fair prices. Customer service was fantastic, shout out to Holly! Forest City Surplus will be my go-to outdoors store from now on. Shop Canadian, eh!"
"I ordered a bag and backpack. They are exactly as shown on the website. Excellent customer service when I inquired about shipping times, thank you Holly. Package arrived quickly and packaged nicely. Would definitely recommend!"
"I live in Rhode Island and I search for my Batteries. Found this web site and am i glad I did. Not only did they have them I could not find them in USA. And there very polite thank you. Holly your the best."
"Bye bye Amazon, this is my new place to go... Love to support local businesses such as this! Especially when your customer service is excellent!!! Thanks Jas for all your help! Amazing experience, will definitely return again!"
"Just wanted to shout out both Denis & Chase for their amazing above and beyond customer service today when I picked up my new kayak. They really worked to help secure it so I was able to get it home and even did that in the rain. Thank you so much for your help and everyone should be so lucky to get help from these kind men."
"Tim Hodges, I've never met you, but honestly you have highly impressed me! The shipping fee is half what I thought it would be. UPS...one of my favourites when it comes to parcel delivery.Someone who actually cares! Wow! Not enough of that these days."
"Katrina’s fantastic! A+++ customer service! Thank you for your hard work! She was extremely helpful with my large purchase and even helped bring my items to my car! Thanks for helping me and bringing a ray of sunshine to my day! You are wonderful!"
Customer Feedback Archive
Browse the full archive by year. Open any year to view all comments from that period.
202511 comments
"This has been the best customer service experience I've received! The flashlights are bright and very good quality! I highly recommend and would purchase again! Thank you for your outstanding customer service!"
"Had an amazing experience here. Owen went above and beyond to help us fix a broken coffee maker. He knew exactly how to find out what kind of switch we needed and helped us take the coffee maker apart with a special screwdriver. Thanks Owen!"
"Always come here for my airsoft needs, staff actually know what they’re talking about and are helpful, always get helped out by Jas or Denis."
"Great experience. Holly was extremely helpful. Would not hesitate to recommend this business."
"I would like to say such awesome service and great prices.
A big thank you to Holly for helping me order
my screen tent with rain flaps. I had a
few issues, she took care of them and I received it 1.5 days later thank you once again."
A big thank you to Holly for helping me order
my screen tent with rain flaps. I had a
few issues, she took care of them and I received it 1.5 days later thank you once again."
"We found exactly what we wanted, at fair prices. Customer service was fantastic, shout out to Holly! Forest City Surplus will be my go-to outdoors store from now on. Shop Canadian, eh!"
"I ordered a bag and backpack. They are exactly as shown on the website. Excellent customer service when I inquired about shipping times, thank you Holly. Package arrived quickly and packaged nicely. Would definitely recommend!"
"I live in Rhode Island and I search for my Batteries. Found this web site and am i glad I did. Not only did they have them I could not find them in USA. And there very polite thank you. Holly your the best."
"Bye bye Amazon, this is my new place to go... Love to support local businesses such as this! Especially when your customer service is excellent!!! Thanks Jas for all your help! Amazing experience, will definitely return again!"
"Just wanted to shout out both Denis & Chase for their amazing above and beyond customer service today when I picked up my new kayak. They really worked to help secure it so I was able to get it home and even did that in the rain. Thank you so much for your help and everyone should be so lucky to get help from these kind men."
"Tim Hodges, I've never met you, but honestly you have highly impressed me! The shipping fee is half what I thought it would be. UPS...one of my favourites when it comes to parcel delivery.Someone who actually cares! Wow! Not enough of that these days."
20242 comments
"Katrina’s fantastic! A+++ customer service! Thank you for your hard work! She was extremely helpful with my large purchase and even helped bring my items to my car! Thanks for helping me and bringing a ray of sunshine to my day! You are wonderful!"
"I just received my order and I am really happy shopping at your store. It was the first time but not the last. Thank you very much"
20232 comments
"I took my 12 year old daughter to their airsoft target range and we had a lot of fun. It was not very expensive, and we got to try a wide range of rifles and a couple pistols. They had some fun target games to shoot at, and the staff were very knowledgeable. We never shot airsoft guns before and they gave us all the safety tips, and showed us how to use the guns. Highly recommend this place for everything Airsoft."
"Hi there, this store was truly amazing. I came in seeking a few items, as well looking for a new blade. Your worker, Bryant if I rember, was truly amazing in his help, and has made a new loyal costumer to this establishment. Thank you for this fine young man."
20222 comments
"Thank you so much for your assistance with our bulk order Tim Hodges, we couldn’t have done it without you. As usual, you have been amazing!"
Received : 2022-07-30 from Matt Loop, DJ for Jack FM, London
"We bought a bunch of stuff for my son to go on a camping trip. I put it on my Instagram!"
Received : 2022-07-30 from Matt Loop, DJ for Jack FM, London
"We bought a bunch of stuff for my son to go on a camping trip. I put it on my Instagram!"
I ordered two Czech Military surplus OM-90 gas masks and a military grade bag. They had the best prices by far and I wanted to support a local business. I ordered everything Wednesday night and literally got it Friday morning. The customer service team did great, positive attitude and very attentive.
The quality of the products I ordered is 10/10. The customer service I received was professional which I would also give 10/10.
This honestly was my first time purchasing from them and It was a positive experience. Going fourth I'll be doing a lot more orders with this company.
Thanks lads.
The quality of the products I ordered is 10/10. The customer service I received was professional which I would also give 10/10.
This honestly was my first time purchasing from them and It was a positive experience. Going fourth I'll be doing a lot more orders with this company.
Thanks lads.
20215 comments
Their off-lease computers are a great bargain. I recommend to my clients that they buy their computers from Forest City Surplus.
Hi Danielle, I received the speakers today. I am pleasantly surprised that they are new because in stores these speakers cost more than double the price you sell them. Once again, thank you for your courteous and professional service. We are very happy with this purchase.
Thank you. I will order today! Really appreciate the fcsurplus support.
I just wanted to let you know that I received my replacement shredder today. It arrived in immaculate condition and I just wanted to say thank you for your prompt consideration and excellent customer service. I would recommend your store to anyone and I am completely content with the product I purchased from you.
Thanks Tim. I'll be looking forward to doing more business with you guys in the future.
20209 comments
Right on! I appreciate the great customer service. I will recommend your business to others!
Many thanks, Tim Hodges - really appreciate how you handled the return.
Thanks for all the years of service you guys have given all London, You have great products, and at reasonable prices, I shop at your store all the time, thanks again!
Just picked up my order! Quick turnaround time and great customer service. Thank you so much!
You totally delivered! My son will be SO thrilled tomorrow with his snowskates! Thanks a bunch!
Looking forward to this order. I bought not long ago from you guys and was very impressed with the service and product. Thank you.
You have a great store. Stay open! I promote you as much as I can.
FEEDBACK FROM A CUSTOMER COMMENT CARD IN THE STORE:
I shop at Forest City Surplus because: "it's amazing"
What I would like to change: "Absolutely nothing. If you change it or the vibes I won't return :-)"
I shop at Forest City Surplus because: "it's amazing"
What I would like to change: "Absolutely nothing. If you change it or the vibes I won't return :-)"
Finally got the eBay checkout to work as a guest. Thanks for all your help navigating eBay!! I appreciate it.
20192 comments
It's a fun place to shop, you never know what treasure you might find.
I love this store and your prices can't be beat. Any time I need anything for camping or my job ,I'm coming back to your store. It's great to find a store that honest deals.
201831 comments
Amazing store!
Really interesting store
Lots of cool stuff!
Staff are very helpful
Great store, good prices
Great prices !
I have been going to FCS with my father since I was a baby. I practically grew up in the store as my father shopped the excellent selection of camping supplies, painting equipment, and army surplus. As I grew older I too shopped for my camping, school, and cool Tshirts at the surplus store, not out of any financial strain or the like but because of the ever-present friendly and informative staff, the selection of goods, and the memories I hold. It is blue moon when I walk into FCS and NOT find something I was looking for. As an avid camper and survivalist I enjoy the selection of low price yet high quality camping equipment that they have always offered and I exclusively purchase my freeze dried camping food and MREs here. I would recommend this place to anyone for anything. A solid 5 stars but I wish I could rate it higher.
Huge help!!
A little of everything for everyone, go too see for yourself and you will agree
Full of Awesome Deals!!
Has almost everything you need
Great store, good prices!
They have everything!
Always seems to have what I am looking for.
Great place. Easy access.
My favorite place ever!
Good selection of surplus goods. Worth checking out!
Large store, lots of stuff
Wow great selection. My son went nuts over the variety and selection of airsoft guns.
The airsoft department is great. Love the deals in the rest of the store.
Best place to get cables. If you are buying HDMI cables elsewhere, you have not been here.
Place is a wilderness of random stuff you didn't know you needed. Don't be afraid to ask, the staff will help you if they can!
I wanted a regular looking boot without all the fancy styling and the Bates Cold Weather combat boots were exactly what I wanted at far less than I expected to pay. There is also a removable inner lining like a sock sorta thing. Get a half size bigger if you plan on using the extra insert. These are really well made. Delivery was super fast.
Great place to find almost everything
Great place. I get a lot here.
Lots of stuff for great prices! If you need something check Forest City Surplus first! They also have a fantastic airsoft section!
Friendly staff
Good prices and good place to shop for a variety of things
Good deals on HDMI cables among other things
Lots of cool stuff, picked up an inverter for my atv to use while on the trails aswell as a 12v coleman cooler and a bunch of other stuff (motors, relays, airsoft, stickers, speakers, the list goes on)
People are very helpful. Thank you Forest City Surplus.
201763 comments
Managed to pick up a USB C charge cord for my phone and some coaxial cable at less than a quarter of the cost at Walmart, The Source or Canadian tire
Great prices on stuff you did not know you needed.
Interesting items and great staff to help with any needs and questions.
Great deals on hunting gear , helpful staff as well. Thanks guys.
Everything from computers to knives to canned beans to military uniforms. Great way to spend an hour or two.
Great products and lots to choose from in this store.
Good for shopping reasonably priced tools and equipment.
Neat place, all kinds of Treasure
Pretty good found what I needed
Very wide selection of items to find here. Easy to find staff for assistance and always willing to assist in any way. Always been willing to get me the information that is needed for my question or recommend other sources to assist me. One of my first places to stop when shopping.
Lots of items. Great prices and customer service. Always new things coming in.
Can find great deals here. Got a new freezer for a really great price. The staff are sometimes funny.
Great store with so much stuff... Unique selection of some harder to find pieces especially cables, connectors, tools, camping gear, army surplus of course, and more.
It's basically the Amazon of London. I found so many things I thought I could only buy online. Definitely check it out!
Great store, have a huge variety of goods!
Going to FCS is a treat for the scroungers and bargain hunters. Always a tremendous assortment and very good prices. I paid $17 for an item in another store and found the same at FCS at $10. The cashier's are very friendly and if you need help, someone is always willing. I enjoy every trip to FCS.
Great place to stop and shop for all your needs and the staff members are great
Great prices on a decent selection of tools, outdoor goods, incidental items for the DIY maker/repair.
Always a great place to find interesting things - airsoft, paintball, camping gear, clothing, small appliances
Most staff are knowledgable about their products and prices are pretty good for those hard to find items.
Great place to explore. Always something to catch your eye...amazing place..great prices
The most fun store in london~ everything you could think of under one roof
Always has some manly bargains.
Unique and interesting stuff. Has everything you wanted with camping. If you're a paintball guy it's the place to go. And they have many types of Android boxs and refurbished computers that are cheap there.
Unique and interesting stuff. Has everything you wanted with camping. If you're a paintball guy it's the place to go. And they have many types of Android boxs and refurbished computers that are cheap there.
This is one of London's best shops for outdoorsey people. You walk in and find deals and cool stuff EVERYWHERE. It's definitely even worth going just for fun sometimes as their inventory changes every day.
I had a great experience and found the people answering the internet sales help line to be very polite and willing to help.
Super fast shipping and very reasonable rates.
So glad we have Canadian online retailers that we can use.
Highly recommend.
Super fast shipping and very reasonable rates.
So glad we have Canadian online retailers that we can use.
Highly recommend.
Such a great selection in this store, at very reasonable prices. It's a pretty crowded place with small aisles, but they make the most of their inventory and space constraints, and offer a huge selection.
Thank you. I received the package today. You guys obviously run a great business and I'm sure I'll be buying more from your Web Store. Incredible service. Thanks!
There's always something new to see and they have done good deals
Always an interesting selection of items in stock
Great place to explore. Always something to catch your eye... amazing place... great prices.
Has all kinds of stuff. Good for adding to your own bug-out bag
The gadget and gizmo surplus store! You never know what you find that you might need!
Best place ever.
The most fun store in london. Everything you could think of under one roof.
Lots of useful stuff at a good price
Large selection and variety
Tons of interezting stuff to look at. Staff very helpful!
Can find great deals here. Got a new freezer for a really great price.
Great store! Bought a airsoft sniper 3 years ago and it still works like new. They even let me fire the gun in their shooting range before I bought it, I have never seen something as cool as that. Also was very helpful since i was a beginner. Bought a Desert Eagle from them online and it arrived in 3 days!!! Best canadian airsoft selection ever!!! Looking forward to buying from them again in the near future.
Huge selection of EVERYTHING. You can always find great stuff at great prices and the staff is super nice.
A very unique shopping experience
Fun to shop!
Great for all your surplus needs. Friendly staff are always there and willing to help. Good refurbished items at a steal of a price!
Great prices on many parts, tools, and electronics.
Unbelievable finds!
Excellent place to shop for cheap and best items.
My favorite place ever
My favorite place to shop
Finally got a chance to set the gazebo up! All Good, Thank You!!
Recived my order today. All is ok !! Perfect. Thank you, merci beaucoup!!
Oh man we can find everything under the sky over there...
Very wide selection of items to find here. Easy to find staff for assistance and always willing to assist in any way. Always been willing to get me the information that is needed for my question or recommend other sources to assist me. One of my first places to stop when shopping.
Lots of fun. I love this place you can find anything that you can imagine
I love the DIY element of stores like these.
Just about anything and everything under the sun here. Seriously. Great prices on basics. Less busy during week.
This place is EPIC. You have to come check it out. Why? Well there's the always upbeat music, friendly staff that are allowed to show their unique personality, and are knowledge. Great prices...
So much random stuff. Found things I didn't even know I was looking for.
Thanks for the quick resolution to the problem, received my purchase the next day.
You name it they have it I've been you can I looking for part was an old tape recorder that found it.
Great for HDMI cable, tv wallmounts, and cell chargers.
Love wondering through FCS and looking for random cheap things I didn't know I needed.
Great pex crimper, fast shipping too!
One of those places that has everything! You can find some really cool stuff here.
201644 comments
Item came very qucik. Good seller.
I've always loved FCS. You can find anything.
Purchased a refurbished laptop there. It's very clean and so far is working perfectly.. It's a fun store to look around - filled with unusual items.
I'm so impressed with the service FCSURPLUS gave me. The prices are lower than the other airsoft stores. Shipping was so fast. When I ordered, the next day it shipped already. Not even a week, I handed them my order and it is already here in Calgary. I recommend this store to my colleagues.
Great place to spend an hour browsing thru the aisles looking at so much stuff...camping, computers, tools, and paintball supplies.
Great place, staff are usually nice, some of them are kinda weird. But great place for certain hardware needs, plus cool stuff you usually never see in a Wal-Mart or Canadian tire . Prices are usually pretty solid.
Awesome place to shop tones of things to look at !!
I just love this place. It is so much fun to go to l. You never know what you are going to find.
Surplus shop, lots of random tools, little knick-knacks, tons of army stuff, as well as other weaponry (real, decorative, airsoft, probably paintball). Fun to look around and can find some really cool stuff.
Awesome snowmobile suit. Very warm! Item was packed well too.
If you need wires for your stereo, satellite or TV, This is the place.
You need inexpensive camping stuff, This is the place
You need extension cords, or inexpensive car repair tools, Yep This is the place
You need inexpensive camping stuff, This is the place
You need extension cords, or inexpensive car repair tools, Yep This is the place
Fast shipping, good scanner, great seller
Best place for deals and friendly people.
Amazing DEALS! Worth the drive from Toronto.
Super fast shipping. Glad you could do that. It saved me a 90 minute drive to London.
The ammo box was perfect for storage. Quick shipping too. You're a great online seller. Thanks.
I can't say enough about this place. The selection there is truly spectacular.
Great deals! I love just looking around. You never know what you will find. I would never buy my cables anywhere else. Also great for miscellaneous camping gear.
This is the ultimate store for outdoor venturers and gun nuts alike!
If you are looking for a deal and know what you are looking for and have the time to look for it then this is the place for you.
If you are looking for a deal and know what you are looking for. and have the time to look for it. This is the place for you.
I like this store a lot. Army surplus, plus so much other random stuff from outdoor clothing, electronic componenets,
small fridges, paintball supply and airsoft.. camping, AV, security... too much to list ;)
small fridges, paintball supply and airsoft.. camping, AV, security... too much to list ;)
Bought airsoft gun and BBs. Great prices, in fact this is where anyone should go for buying anything airsoft. Great quality and prices!
Courteous employees. There's so much stuff when you walk in its almost impossible to remember where what you just saw was lol. But that's a good thing, because a month later you still find really cool gems. Lots of unique stuff you won't find anywhere else, and at a good price.
This is one of London's best shops for outdoorsey people. You walk in and find deals and cool stuff EVERYWHERE. It's definitely even worth going just for fun sometimes as their inventory changes every day.
Bought airsoft gun and bb's. Great prices, in fact this is where anyone should go for buying anything airsoft. Great quality and prices!
Great place to find things from survival tools and knives to laptops and airsoft guns. Love this place and the staff are a great help!
Friendly knowledgeable staff. Good variety of inventory.
Friendly knowledgeable staff. Good variety of inventory.
Lots of cheap stuff!
Always has some manly bargains. Unique and interesting stuff. Has everything you wanted with camping. If you're a paintball guy it's the place to go.
And they have many types of Android boxs and refurbished computers that are cheap there.
And they have many types of Android boxs and refurbished computers that are cheap there.
A variety of things. Some items may be not be seen anywhere else in London. This store can get very busy at times.
Surplus of all kinds. Electronics. camping gear.
Lots and lots of stuff.
An adventure every time you visit. Great staff very helpful!
If you have the time to look you can find pretty much whatever youre looking for
My item was packaged well and shipped very quickly!
Really fast delivery! Good product! This lightweight and affordable tent saved my roadtrip across Canada.Thanks!
I got the crimper today. Thank you. It looks like keeper. Good deal.
AWESOME PLACE TO BROWSE, THEN BUY!
Good selection. Good prices.
Great for odds and ends. Always worth checking back
Received my pair of army surplus magnesium snowshoes. They are stamped 1985 and are brand new perfect. They have never been used. I am very pleased and will buy here again.
It's a great place to go look for stuff that you wouldn't know where else to go for. A little bit of everything.
Thank You for Your Feedback
Forest City Surplus Canada appreciates all customer comments and suggestions. Feedback helps improve the website, the store, and the online shopping experience.
Send feedback to management or contact store staff.
Forest City Surplus Canada
1712 Dundas Street, London, Ontario, Canada N5W3E1