TERMS OF USE

Terms of Use

Welcome to the Forest City Surplus online store ("fcsurplus.com", "fcsurplus.ca", "TacticalAdventures.ca", "Camping-Gear.ca" and "Airsoftadventure.ca"). The services offered on this site are done so by Forest City Surplus (1986) Limited. Use of the website is subject to the following terms and conditions. By using or shopping on the site, you agree to all of the conditions stated and any related conditions, policies and guidelines.

In the event of improper use of the website, Forest City Surplus reserves the right to cancel your account(s) and to restrict your access to any part or all of the site at any time, without prior warning, and at Forest City Surplus's sole discretion.

Forest City Surplus reserves the right to edit, modify or discontinue using any part of the site at any time.

Newsletters and electronic communication

By visiting the Forest City Surplus site, emailing us, or subscribing to receive Newsletters from Forest City Surplus, you agree that Forest City Surplus has permission to communicate with you, and that these communications meet any requirements that need to be in writing.

Your Privacy

Forest City Surplus customer information is kept in the strictest of confidence. For our full Privacy policy, please see our Privacy Policy below.

Social Content

Customers and visitors to the Forest City Surplus site have the ability to enter comments and product reviews if they have registered a user account on the site. Any submitted content must not include anything illegal or that other viewers may find offensive. Content will be monitored and will only be posted to the site after having been approved by the Forest City Surplus webmaster. Forest City Surplus reserves the right to reject any content not deemed suitable for the site.  By posting comments on the site, you consent to allow Forest City Surplus to reuse said content in any form of media at any time, and to modify or adapt said content, without requiring further consent.

Site Content

Forest City Surplus attempts to ensure that all site content is accurate at all times, but cannot be held responsible for any content that may contain errors, is inaccurate or is incomplete in any way.  If you spot an error, please let us know and we will verify and rectify the information where necessary.  If you purchase a product that was not as it was described, you are welcome to contact our staff and discuss return options.  Please see our Returns/Exchange policy page for more information.

Contact Us

For more information, questions, or further details on our policies and conditions, please email us or call toll-free 1-877-393-0056.






PRIVACY POLICY


Privacy Policy
The policy of Forest City Surplus is to respect and carefully protect personal privacy.

Customers who place an order, are asked for an address in order to calculate shipping costs.
The postal or zip code information is shared with the shipping companies only to calculate this cost.
In order to deliver your order we share shipping information with the shipping company. (Canada Post or UPS)

Shipping
Shipping details are saved in our database so repeat customers can easily login quickly.
 Customers who do not return after a period of time are purged from our system.

Forest City Surplus uses cookies (small files on your computer) to add up the items you have entered into our online shopping cart.
If we need to contact you about your order, we will use the information provided to contact you via email, telephone, fax or mail.

Secure Server
We use a Comodo Certified secure server for transmission of confidential customer information.
Customer credit card information is additionally encrypted and automatically deleted from our system daily.

We do not share customer information with any other companies.

Better Business Member
Our business history can be easily verified with the Better Business Bureau.








Member of the Better Business Bureau

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